The request above has been logged in 2 years ago and no changes have been made!!!

It would be nice to have a testing or non-production environment which will allow us to train with the caresmartz360 system to help familiarize staff and to conduct testing of features without affecting the production environment

Is it possible to enhance a feature where we can have a birds eye view in the Caregiver Applicant List under the Status section that shows all checked items in this column rather than just show the last item checked.

From your Customer Support on my query:

I have reviewed the reported query and as you mentioned as per system functionality, the recent/latest status will appear in the caregiver applicant section. I have shared the point with the team regarding enhancement as well. We welcome your feedback and I would suggest you share your feedback at https://feedback.caresmartz360.com/ for the modifications.

was wondering if there is any way to make the characters have more room to type notes under the "notes section" in the Caregiver Compliance section?

Waiver program (Medicaid) has a requirement that all covered schedules/ hours are to be "Awake" hours. i.e. the care giver needs to be awake during the shift hours. This requirement becomes very important when it comes to overnight shifts. I have not been able to find out what constitutes as fulfilling the "Awake" requirement but this is an area that needs to be explored further. As of now, I have the same task lists set up for overnight shifts which the care givers are supposed to do. Can you assign someone to look into this. I can team up with them if need be. I have read up online where some companies are offering frequent "check-in" requirement for overnight staff, just to ensure that they are at clients home, GPS verified and awake by "checking-in" every 2 or 3 hours. 

There should be a way to add an expense for a caregiver without having to add hours for a shift. 

There are times when we have already paid for all shifts for a week and we need later on to add an expense for the caregiver for that same week but don't want to give them any additional hours. 

I suggest that the system shows who (either which client or worker is affected) the unavailability is for when publishing a schedule or EVEN BETTER open the conflicts as an open shift automatically

the Scroll bar at the bottom of data pages (client list, caregiver list, time tracking) should be floating and not fixed to the bottom of the list. It is very hard to follow what line you are on when you have to go all the way to the bottom of the list to scroll over and see other columns of data.

It should be mandatory, with the basic information.