Staff information should not be visible to our RNs.  There needs to be a way where phone numbers, addresses, last 4 digits of SSN to not be viewable to other staff unless given permission

I would love the ability to preview a client schedule (based on their master schedule) without publishing it. It would be helpful to have a "look ahead" option for agency users who do the scheduling.

Can you please make it possible to unpublish notes. Some notes can accidentally be sent to the client portal and the ability to recall that would be fantastic.

Please expand the area for reading the caregiver notes from both the Dashboard/Care Alerts & also Client/Care Alerts. Current we can only read 2 lines at a time - please expand to make it easier to review the notes

On the dashboard widget for Compliance, please increase the # of Compliance employess listed from 6 to all due within the next 30 days

It would be easier for our to have an option for care coordinator to only see their assign clients on schedule vs going and selecting clients one by one and seeing everyone schedule. 

Your customers would like to see a tab added on the client's profile ( where assessment, etc are) for hospitalization records. Date of admission, reason why, diagnosis, and discharge dates. These are things that most state regulations require and the state looks for this information when they come do their surveys. At least Texas does. 

Thank you, Lori Spradlin

Silver Linings Home Care, LLC

https://www.rbc.com/cyber-security/how-to-protect-your-business/index.html

Add a Reporting feature for "other staff" that are not support workers, or clients. For example a compliance reporting feature as many of our other staff will be nursing staff who will be required to keep up to date with many trainings, that will be entered entered under Compliance in the HR Tab. 

Hello,

A majority of our caregivers do not use English as their primary language. Many times they have a hard time being able to navigate through the app to be able to use it consistently well. This puts a huge burden on our co-workers as they are forced to work off hours to try and mediate their problems. Are there any plans on having the app translated into different languages? We have many Asian caregivers so if the app were to be translated into Korean, Chinese and Vietnamese that would be awesome as this would help our agency to use the CareSmartz360 system more efficiently.

Thank you!