Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Adding Hospitalization records
Your customers would like to see a tab added on the client's profile ( where assessment, etc are) for hospitalization records. Date of admission, reason why, diagnosis, and discharge dates. These are things that most state regulations require and the state looks for this information when they come do their surveys. At least Texas does.
Thank you, Lori Spradlin
Silver Linings Home Care, LLC
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
This can be accomplished with our Custom forms and Assessments. Please see our many help articles for guidance on how to build these. Or reach out to our Support Team for a Professional services quote to build it for you.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Add a Reporting feature for "other staff" that are not support workers, or clients.
Add a Reporting feature for "other staff" that are not support workers, or clients. For example a compliance reporting feature as many of our other staff will be nursing staff who will be required to keep up to date with many trainings, that will be entered entered under Compliance in the HR Tab.
Mobile app translated into different languages
Hello,
A majority of our caregivers do not use English as their primary language. Many times they have a hard time being able to navigate through the app to be able to use it consistently well. This puts a huge burden on our co-workers as they are forced to work off hours to try and mediate their problems. Are there any plans on having the app translated into different languages? We have many Asian caregivers so if the app were to be translated into Korean, Chinese and Vietnamese that would be awesome as this would help our agency to use the CareSmartz360 system more efficiently.
Thank you!
Client Module
We would like to have task and communication to have more options for security other than everyone or only me. We would love to share some communication with our leadership team.
Thank you for your feedback. This has been submitted as an enhancement request in a future update. As we explore the feasibility and time commitment associated with this enhancement, a timeline for this change may become available.
In the meantime, if you would like to share the content of the task/communication, you can add the agency users as associated parties. They will be able to view, but not edit the item.
Service Date Range for bi-weekly billing
We invoice our clients on bi-weekly basis. So when we create our new invoice batch the default service date range is based on the date that was set in the billing module. I suggest that the Service Date Range will be every other Monday for bi-weekly setting so the date range is always current and we won't have to scroll to the current month.
Uploading key documents for caregivers
When uploading caregiver key documents, it would be good if
1. I can select multiple documents and upload them all at once instead of 1 at a time and
2, if the system would take the document name that I have and input it as the document name in CS360
Master Schedule
It would be helpful to have the option of the agency/office to be able to see the entire monthly calendar without it being published first
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Agency Team calendars??
Could there be a office team calendar so that we can see team meetings, nurse assessments booked?
Customer support service by UserEcho
