Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
It would be helpful to be able to switch calendars from caregiver to caregiver or client to client with one click instead of having to go back to the main page
When in a caregiver or client schedule - it would be helpful and less time consuming if you could click a "next" button and be directed to the next caregiver or client schedule instead of having to go back to client/caregiver and start all over.
We need more than one default service type to check as we have some clients with more than one
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that your ask is not feasible at this time.
By definition, a default position has a single point of reversion. This cannot be altered to a multi-select.
We appreciate your interest in improving our software and willingness to share your ideas. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
General Announcement
It will be beneficial to have the option of adding announcement feature, that will allow the field staff to receive company announcement before clocking in
Make it possible to apply bulk updates to published/approved schedules (as long as they have not been paid or invoiced yet)
Make it possible to apply bulk updates to published/approved schedules (as long as they have not been paid or invoiced yet)
Thank you for your feedback. Multi edit is already a feature of Caresmartz360. https://www.intercom.help/caresmartz/en/articles/3748541-new-features-and-updates-march-20
Staff Information Visibllity
Staff information should not be visible to our RNs. There needs to be a way where phone numbers, addresses, last 4 digits of SSN to not be viewable to other staff unless given permission
https://www.intercom.help/caresmartz/en/articles/1884022-creating-custom-roles
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
schedule preview
I would love the ability to preview a client schedule (based on their master schedule) without publishing it. It would be helpful to have a "look ahead" option for agency users who do the scheduling.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
https://www.intercom.help/caresmartz/en/articles/6751702-what-s-new-november-30-2022#:~:text=Ability%20to%20view%20Rolling%20Five%20Week%20calendar%20in%20Publish%20Master%20Schedule.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
make it possible to unpublish notes as some of them can accidentally be sent to client portal and the ability to recall that would be fantastic.
Can you please make it possible to unpublish notes. Some notes can accidentally be sent to the client portal and the ability to recall that would be fantastic.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
caregiver notes
Please expand the area for reading the caregiver notes from both the Dashboard/Care Alerts & also Client/Care Alerts. Current we can only read 2 lines at a time - please expand to make it easier to review the notes
With the launch of the new Dashboard, you can now hover your mouse over a comment and see it.
Compliance
On the dashboard widget for Compliance, please increase the # of Compliance employess listed from 6 to all due within the next 30 days
This has been addressed with the launch of the new Dashboard. You should see these now in the top right corner of the banner.
care coordinator Schedule view option only
It would be easier for our to have an option for care coordinator to only see their assign clients on schedule vs going and selecting clients one by one and seeing everyone schedule.
Customer support service by UserEcho
