Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
alert caregivers when a change to their schedule
I suggest that the system sends out an alert to caregivers when there is a change to their schedules.
Caregiver location / Live Map
Current location of Caregiver can be tracked in Live Map to ease Scheduling.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Map of all Clients
I would like a way to see all our clients locations on a single region map
We wanted to express our gratitude for your recent feature request. Your input is invaluable to us, and we're excited to let you know that we've submitted your suggestion for development. Our team will now assess its potential and explore ways to incorporate it into our platform.
Stay tuned for updates on the progress of your request. We appreciate your ongoing support and are dedicated to delivering a better experience based on user feedback.
Add "Unavailable" to Caregiver calendar from Schedule Calendar View
When in the Caregiver Schedule Calendar view it would be great if you could add an "Unavailable" marker directly from that screen. Sometimes you are going through the staff in that view and someone will comment "I'm busy this weekend". Would be great to be able to mark that on the calendar right from there instead of going back to the Caregiver Profile
Visual Indicator of Client/Caregiver Weekly Hours in Calendar View.
Ability to show scheduled and open hours of Clients and Caregivers in Weekly Schedule Calendar view.
Need a Deny option when a request comes in from a caregiver
When the scheduler receives a open shift request from a caregiver, currently there is only Accept or Ignore option available. If the shift is already filled, we need an option to DENY the shift so the caregiver knows that shift is not available. Instead, if we just ignore, they keep calling us to ask about the shift. This is wasting a lot of our scheduler's time answering all the requested caregiver phone calls. If an ACCEPT option is given, there should be an equivalent DENY option so the scheduler can DENY the request when the shift is not available. I hope you can provide us with DENY option ASAP so we don't have to waste a lot of time on the phone for unnecessary stuff.
In caregiver open shift request there should be a second option to decline. +Assign -Decline and even a automating email sent back to the person telling them that there request has been declined.
Attendance Points Tab
Caregiver tab named Attendance Points to track points caregivers may accrue do to call offs, tardies, etc
Enter date with number pad
Number pad only works when entering birthdates but doesn't work when entering schedule dates or other dates. You have to use the manual drop downs.
Customer support service by UserEcho
