Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
General Announcement
It will be beneficial to have the option of adding announcement feature, that will allow the field staff to receive company announcement before clocking in
Make it possible to apply bulk updates to published/approved schedules (as long as they have not been paid or invoiced yet)
Make it possible to apply bulk updates to published/approved schedules (as long as they have not been paid or invoiced yet)
Thank you for your feedback. Multi edit is already a feature of Caresmartz360. https://www.intercom.help/caresmartz/en/articles/3748541-new-features-and-updates-march-20
Staff Information Visibllity
Staff information should not be visible to our RNs. There needs to be a way where phone numbers, addresses, last 4 digits of SSN to not be viewable to other staff unless given permission
https://www.intercom.help/caresmartz/en/articles/1884022-creating-custom-roles
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
schedule preview
I would love the ability to preview a client schedule (based on their master schedule) without publishing it. It would be helpful to have a "look ahead" option for agency users who do the scheduling.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
https://www.intercom.help/caresmartz/en/articles/6751702-what-s-new-november-30-2022#:~:text=Ability%20to%20view%20Rolling%20Five%20Week%20calendar%20in%20Publish%20Master%20Schedule.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
make it possible to unpublish notes as some of them can accidentally be sent to client portal and the ability to recall that would be fantastic.
Can you please make it possible to unpublish notes. Some notes can accidentally be sent to the client portal and the ability to recall that would be fantastic.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
caregiver notes
Please expand the area for reading the caregiver notes from both the Dashboard/Care Alerts & also Client/Care Alerts. Current we can only read 2 lines at a time - please expand to make it easier to review the notes
With the launch of the new Dashboard, you can now hover your mouse over a comment and see it.
Compliance
On the dashboard widget for Compliance, please increase the # of Compliance employess listed from 6 to all due within the next 30 days
This has been addressed with the launch of the new Dashboard. You should see these now in the top right corner of the banner.
care coordinator Schedule view option only
It would be easier for our to have an option for care coordinator to only see their assign clients on schedule vs going and selecting clients one by one and seeing everyone schedule.
Adding Hospitalization records
Your customers would like to see a tab added on the client's profile ( where assessment, etc are) for hospitalization records. Date of admission, reason why, diagnosis, and discharge dates. These are things that most state regulations require and the state looks for this information when they come do their surveys. At least Texas does.
Thank you, Lori Spradlin
Silver Linings Home Care, LLC
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
This can be accomplished with our Custom forms and Assessments. Please see our many help articles for guidance on how to build these. Or reach out to our Support Team for a Professional services quote to build it for you.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Customer support service by UserEcho
