In Agency settings; mobile; caregiver; please give the agency the option to be able to select "allow" caregivers to view the client care plan but NOT view the client contact info. These should be separate. ALL information should be going through the office and not between Caregivers & clients including medical emergencies after calling 911. Our view is that allowing caregivers client contact info is allowing for unhealthy attachments and severely limits proper communication with the agency office.

We need to ability to undo delete, multiple delete, and PROMPT if a shift that already has notes is being deleted.

Add the ability to better edit Applicant forms. For example, we need to be able to make 5 years of employment history a mandatory section of our applications.

Allow time for caregiver to add notes after their shift ends! Some clients require ongoing observation/care so caregivers can't note as they go. It is not the best use of time having Admins/Business owners getting notes to input, OR having to change time to readjust time so caregiver can make notes.  

Caregivers/all team members should be able to do expense after their shift, calculating miles etc. while with Client is not the best use of their time or care for clients. At least give them up to 12 hours to input expenses after they clock out. It is hard asking the business owner/admin to have to do this, or extend time, and then readjust just to complete this simple task. 

Allow Caregivers to update some of their own personal info through the app. Could include profile pic, address, emergency contacts, phone number etc

It would be helpful to be able to view a client care plan on the admin app. There are times we need to look something up as a manager and are not near a computer. If this could be added to the Agency App. Thank you

Please consider creating a way for office staff to clock in/out using the caregiver mobile app with GPS tied to the primary office location.

I need an option to reopen, edit or delete the assessment form after completion for any changes. Right now, there is no option to update the assessment. If I want to add medications to the existing assessment, I have to create a whole new assessment. Why do I have to go through the whole process of recreating/copying if I just want to add something to the existing assessment? It would be much simpler if reopen or edit option is provided. Otherwise, for example, every time a new medication needs to be added, it does not make sense to create a new assessment. Please provide reopen/edit, delete option to completed assessment forms. The previous systems we worked with had these options and it was much easier for the supervisor.