Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Drop Down Option for Caregiver's
The drop down option for caregivers when approving their hours/clocn in/out are no longer there. Please put that option back. Its really annoying that you need to switch tab just to check the list of the caregivers that you have. Not all company/agency memorize their roster!
Manually add a candidate’s profile into the system before sending them an application, for internal tracking purposes. Then, after the candidate submits their application, have CareSmartz automatically match it to the existing profile
I’d like to ask about a functionality related to the applicant tracking process in CareSmartz.
We’re currently exploring whether it’s possible to:
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Manually add a candidate’s profile into the system before sending them an application, for internal tracking purposes.
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Then, after the candidate submits their application, have CareSmartz automatically match it to the existing profile (based on their email address or phone number) — instead of creating a duplicate profile.
Our goal is to streamline our tracking process and potentially eliminate the need for external ATS tools.
I recommend creating a Staff Application Form similar to the Caregiver Application Form to standardize the hiring process for roles such as HR Administrators, Coordinators, Case Managers, Nurses/Directors, and Office Managers.
I recommend creating a Staff Application Form similar to the Caregiver Application Form to standardize the hiring process for roles such as HR Administrators, Coordinators, Case Managers, Nurses/Directors, and Office Managers. This will ensure a structured, inclusive, and efficient recruitment process, benefiting the business.
Please change the calendar in Caregiver Applications
Please change the calendar in Caregiver Applications so I can enter date range instead of having to click 48 times to go back to 2021.
Thank you for your Feedback. Caresmartz360 uses standardized calendar date pickers throughout the system.
Please see the article on using them for assistance with date ranges in the deep past.
https://www.intercom.help/caresmartz/en/articles/10872799-using-the-calendar-icon
Client Authorizations
I believe it would be beneficial for the Authorization to default to on instead of off so that schedulers are aware if it is a client that has an authorization to follow.
Add a way to message caregivers who have worked with a client from the client's page
Rather than going back to the Caregivers page to send SMS messages, it would be helpful to message caregivers while on the client's page. Having a list that can be filtered by hours (to avoid messageing aides who have only covered the client a few times) or dates (to only message caregivers currently working w that client) would be great. Even just being able to view a list of the client's aides would be a great help, rather than clicking through historical schedules or running a report.
incident report character count
Hi,
If you could increase the allowed character count for incident/injury. We require detailed descriptions for incidents/injuries so it is relaly important to have a lot of characters so that caregivers can be thorough and descriptive.
Customer support service by UserEcho
