I would like it if shifts where a caregiver did not clock in or out would automatically update to "Caregiver No Show" and turn red. It would be easier to see in the schedule if an aide did not clock in or out.

In some cases clients and family members would like the schedule emailed to them. Right now only one email can be entered in clients profile as far as I can see.

Please allow Caregivers to be able to put a shift up for trade and allow other caregivers to pick it up

For ad hoc scheduling, instead of just prohibiting the individual from clocking out when they exceed the service authorization, if it could automatically clock them out, that would be great.  It would keep them from contacting the agency and being super frustrated that they were unable to clock out. 

I would like to suggest to add more login method to CS360. I have clients in one house cared by multiple caregivers. I would like to place a single device so they can clock in and out/adding notes etc using this device. for example, it would be very nice if they can log-in/out using QR code. Thank you. 

I hope this message finds you well.

I’m writing to request a change from the weekly care summary to a monthly care summary instead. The current weekly summary isn't as helpful for us, and the Illinois Department on Aging is requesting that we submit a monthly summary (Timesheet) with the client and caregiver task and signature. Switching to a monthly format would save time, reduce administrative burden, and provide more space in our physical files. Additionally, there are several fields included in the weekly summary that we do not require. 

Such as payer name, client type, agency info, total billable hours instead you can put total hours , and weekly comments, answer each question by checking yes or no, additional comments, and the note there's no need for them. Instead of the RN's signature, you can put the supervisor's and caregiver signature. 

I have an example please see the attached the highlighted in yellow means add fields and whatever in pink you can  deleted fields

When a caregiver leaves a note about a shift, it would be convenient for that to show on the Task/Communication tab of the client file for easy access.

Once we have selected the Clients tab on left of screen, just as we are able to select clients for a particular territory.  We should have the ability to toggle a selection for a specific Client type or Payer also to further breakdown our selection of listed clients.

Make it easy to add a document for all Caregivers (i.e. an Employee Handbook), rather than having to upload and share the document on each Caregiver profile