Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Assessment/Change in Client's Care Plan
I wanted to suggest a new implementation idea when agencies are creating a new assessment or care plan for their clients. Currently, the system is not set up to modify a client's current care plan easily. Once it's completed and let's say the client's care changes, we have to create a new care plan and start over. This could be confusing and it not efficient. Some of my client's care plans changes monthly, depending on their care. In this case, I could have over 5-10 different care plans in the system, and it is confusing for me and my office staff. I am suggesting the implementation/IT team look into a way that office administrators can modify a care plan without having to start over and create a new care plan each time. Thank you.
Please make the schedule preview to reflect shifts on a time grid. Not seeing the shifts in respect to AM or PM time of day makes it hard to see the open gaps in caregiver schedule. if a caregiver works 8-12 and then 4-9pm - i could see a gap & add shifts
Please make the schedule preview to reflect shifts on a time grid. Not seeing the shifts in respect to AM or PM time of day makes it hard to see the open gaps in caregiver schedules. if a caregiver works 8-12 and then 4-9pm - i could see a gap & add shifts, but is is so difficult to do it when they are just sequentially displayed as if my caregiver is busy all the time, all day long. It is strenuous to find gaps in the current preview - please make it easier!
When creating invoice can you show all clients so we can check the clients we need to bill instead of having us type in each client name?
We only have the option of selecting all clients or typing in each client one by one that we need to bill. It would be better to see a list of all clients with option to select all or check one by one.
When adding master schedules, are you able to add "Copy" so we aren't forced to enter every little detail again for a new shift, same caregiver.
I had to add four separate master schedules. Same caregiver.
Friday 10a-6p
Saturday 10a-6p
Sunday 8p-8a
Monday 8p-8a
Had I been able to copy or duplicate the Friday shift with ability to modify Friday to Saturday but leave everything else the same then I would not have to re-enter each detail. Same with the Sunday and Monday shifts.
Additional Services
Here Is what I am needing for additional service for our new Non-Emergency Medical Transportation (NEMT). Please look over and let me know if you are able to provide. Here's the link: https://play.google.com/store/apps/details?id=driver.cab.com.aero1&hl=en_US
Have an option to require a caregiver to add notes for ad hoc schedules
I want the ability to require caregivers to ad notes to their ad hoc visit
Add the break deduction to be automatically
Add the break deduction to be automatically. Half hour for shifts worked more than 6h and less than 14h and one hour to shifts worked more than 14h
Customer support service by UserEcho
