Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Adding task to be seen by caregivers for open shifts
Allowing caregivers to see task in open shifts. this would help them to see what is needed to help decide if they want to take the shift or not.
Allowing custom clock IN radius as standalone from clock OUT radius.
Allowing custom clock IN radius as standalone from clock OUT radius. This is because sometimes , some employees forget to clock out at end of shift and by the time we send them a reminder to clock out , they are already out of the client residence. Although the client and their clock in location they were at work. Allowing this custom radius to be set each for clock IN and clock OUT separately from the current status quo where both are intertwined will be extremely helpful. Also, allow not applicable option on the custom response if possible.
Add a Search Box for Reports
It would be incredibly helpful to have a search box available in the report tabs to quickly locate specific reports. While this suggestion was previously raised and dismissed four years ago, the reasoning provided was that existing workflows already accomplish this. However, after reaching out to support, I found that no such functionality currently exists.
Manually browsing through 60+ reports to find the right one is inefficient. A simple search feature for report names would significantly improve usability and save time. I’d love for this request to be reconsidered.
Payroll settings allow Sick, time, vacation time, lieu time to be added and tracked so we meet provincial and federal requirements in Canada. We cannot fully use the payroll function until this is an option.
A section could be added for " other" payroll settings much like the current overtime settings. As I mentioned, we can not fully integrate our payroll until we have that option as we need to meet provincial and federal requirements in this area.
Auto Charge invoices
I'd like to be able to auto charge invoices when using the billing option inside the system.
DMAS form online signature from client
Dear CareSmartz360 team,
We would like to get streamline our assessment process and having DMAS forms online is essential so that our Nurses can make clients sign upon completing the assessment instead of sending by email for signature.
If you have questions regarding our enquiry, please contact us through our emails info@globalroyalcare.com / mehret@globalroyalcare.com / abebe@globalroyalcare.com. Office Mob# 703-345-5834 / 571- 525-8713
Weekly Tasks
We are unable to put the true frequency of weekly tasks in the careplan because we have to select "daily" and not the actual day of the week that they are to be completed. For instance if we had a once weekly task and selected Friday for that task and the aide doesn't go on Friday for whatever reason that task wont be prompted on any other day. I would love if CareSmartz had a check mark for weekly the same way they do for daily and it removes the task from visibility once it has been completed by a aide that week.
Customer support service by UserEcho
