Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Option to hide schedules from client portal until a caregiver is assigned
I don't want my clients to see the scheduled shift on their client portal calendar until after I have assigned a caregiver to it.
Add CS360 to Amazon devices
Is CS available on Amazon devices? I’m thinking specifically of the Amazon Show. It looks like a great device for Seniors to have in the home and it might be nice to have the Family Portal accessible there. Even voice activated!!
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
How names are presented in the system
Add the ability to decide if names in the system are presented as LastName, FirstName or FirstName, Lastname
Keep schedule parameters when extending a recurring schedule
Currently, when I push out a recurring schedule to extend it for another month, the system sets the original schedule details (times and caregiver) for the new schedules. I would like to it use the information from the schedule I opened to access the recurrence.
The work flow should be: I open the last schedule in the recurrence, I extend the end date, and the schedule, as it was on that date, gets duplicated moving forward.
Make the colors more vibrant especially in the monthly schedule view. The previous interface was bold and you could easily differentiate the difference in schedule status. In the new interface, the colors are pale and muted.
Make the colors in the calendar view more vibrant so that you can tell the schedule status easily with just a glance. They are dull and muted colors. The previous interface was bold and vibrant.
Restore Schedule from Deletion Log
When you delete a schedule, it shows up in the Schedule Deletion Log. It would be super convenient if the user was able to select one or more of the deleted schedules and restore them to the calendar. Depending on how the system is deleting the schedule (hard delete or soft delete) this could be a simple but valuable enhancement.
Please add a way for employers to track PTO for employees.
My Employees accrue PTO Hours after their anniversary dates. But I have no way of Tracking when they have use a certain amount from their PTO total
Extend the date range search for the Caregiver applicant search window to view ALL Caregive Applicants
I want to view all Caregiver Applicants from January 2018 to present, without the need to break my search into smaller date ranges and without having to resort to Caregiver Applicant Report. We'd like to use the Caregiver Applicant Search List for purposes such as sending mass messages without technical limitations on very long date ranges. Extending the date range search for the Caregiver applicant search window can really help.
Auto Clock-in option from Agency App
We often use the App to add a shift for a client. Having the Auto clock in option would save a lot of headache.
We aren't always on our computers after hours and weekends.
Please add this asap!?
Add a shift status "approved without notice"
This shift status is needed for shift canceled without notice. When this status is picked the hours for the shift will be paid and billed but the mileage will not be paid or billed.
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