Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Enhance Feature for Caregiver Applicant Status List
Is it possible to enhance a feature where we can have a birds eye view in the Caregiver Applicant List under the Status section that shows all checked items in this column rather than just show the last item checked.
From your Customer Support on my query:
I have reviewed the reported query and as you mentioned as per system functionality, the recent/latest status will appear in the caregiver applicant section. I have shared the point with the team regarding enhancement as well. We welcome your feedback and I would suggest you share your feedback at https://feedback.caresmartz360.com/ for the modifications.
Notes Section Expand for Caregiver Compliance (URGENT)
was wondering if there is any way to make the characters have more room to type notes under the "notes section" in the Caregiver Compliance section?
Verify Awake Requirement for Overnight Shift
Waiver program (Medicaid) has a requirement that all covered schedules/ hours are to be "Awake" hours. i.e. the care giver needs to be awake during the shift hours. This requirement becomes very important when it comes to overnight shifts. I have not been able to find out what constitutes as fulfilling the "Awake" requirement but this is an area that needs to be explored further. As of now, I have the same task lists set up for overnight shifts which the care givers are supposed to do. Can you assign someone to look into this. I can team up with them if need be. I have read up online where some companies are offering frequent "check-in" requirement for overnight staff, just to ensure that they are at clients home, GPS verified and awake by "checking-in" every 2 or 3 hours.
scroll bars
the Scroll bar at the bottom of data pages (client list, caregiver list, time tracking) should be floating and not fixed to the bottom of the list. It is very hard to follow what line you are on when you have to go all the way to the bottom of the list to scroll over and see other columns of data.
We extend our sincere thanks for sharing your feature request with us. Your insights are truly appreciated. We're pleased to inform you that we're actively working on optimizing our workflow, and your suggestion aligns with our upcoming plans.
You can scroll horizontally by holding the Shift key on your keyboard, and scrolling with your mouse.
Be sure to keep an eye out for improvements in the coming months. Your input helps us enhance our platform and better serve our valued users.
Thank you once again for being an essential part of our community!
Please add a birthdate field to the caregiver application.
It should be mandatory, with the basic information.
Thank you for your feedback.
Date of Birth/applicant age information is not currently collected as part of our default application form. If you have additional information you would like to gather, there is a fully customizable Miscellaneous Question section where you can include those questions. Settings>>Caregiver>>Caregiver Applicant Form Settings>>Enable Miscellaneous Questions
Good afternoon, this change was implemented in our May 2022 release. You no longer have to choose a primary caregiver before you save your file. Thank you.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
The new Dashboard shows an enhanced view of the Caregiver Compliance and their expirations.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Add our email address to all invoices monthly
They are telling me that i have to add the email address to each clients monthly statement and I would like this to generate each month on its own
Thank you for taking the time to share your feature request with us. We truly appreciate your contribution to making our platform even better. Your idea has been noted, and our team will review it thoroughly to determine its feasibility and potential impact.
In the meantime, you can enable the Invoice Memo and make the email address a part of the text there.
We value your input and will keep you updated on any developments regarding your suggestion. Feel free to keep the ideas coming – your feedback helps us enhance the user experience for everyone.
Distinguish between entering a care note and clocking out of a shift for purposes of limiting the window for clocking out from a shift.
We want to limit our caregivers to clocking out no more than 15 minutes after a shift ends.
But there are times when they need to go back and enter or update a care note more than a day after a shift ends.
Right now they can't add more notes to a closed shift if it's after 15 minutes.
We believe this should be changed -- keep the time limit on clocking out, but allow them to add and edit their notes several days after a shift has ended.
General Announcement
It will be beneficial to have the option of adding announcement feature, that will allow the field staff to receive company announcement before clocking in
Customer support service by UserEcho
