For phone extensions- you only allow 4 digits but many client phone numbers in Nova Scotia are 7 digits long- especially if they are living in a senior complex/appartment building

allow for customizable reports so we have the option to decide what information we need. 

I need a place to document my caregiver's misdemeanors in their HR tab. I would like a separate header similar to "Meeting Pay Rates", "Separation History", "Caregiver Compliance" where we could add fields of common offences. We need to keep track of the date of the offence, the action or remedy taken. This will help us with matching caregivers to clients and when it comes time to let the caregiver go we will have sufficient evidence to support their dismissal. 

This button could be very effective for an agency if the scope was broadened.  I would suggest you make it a "Incident" Button vs Injury and you have a some Drop Down Options to select. Suggestions:  "Priority or Degree" High, Medium, Low.   Then a Drop down for What is the Incident:  Client Fall, Caregiver Injury, Medication Issue, Complaint, Near Miss, Other

You still have a small area to write a note and attach an incident report which is already in place.

Then the system will track the number if incidents and the type of incidents in the Report already created.    This could be a very powerful tool for Agencies if its scope is expanded slightly.    We never use the Injury button now but could use it daily with all our clients if it is adjusted to incomporate a broader scope.

1. Care notes I should see a week at a glance, and when I click it should be open large, not have to adjust dates and scroll all over a small space. I should be able to see all easily, not have to search and adjust a small space, it takes more time and eye strain.1. It is called Care Alerts, It pops up today,,, notes are not done yet. Know I can change the dates, it is still smaller than before, I was hoping for larger, easier to use, not more steps

2 Open shifts should be easily seen as well.

3 Key things are difficult to see and use! 

                                                                     Care Notes, Open Task, Compliance, Open shifts

4 Compliance, New dash board says 0 expired, Old has several expired 

5  Suggestion,,,,,,, things should be like the Pre Screening, where I can see and easily scroll, and extend the date if i wish

Timesheets

Would it be possible to have picture of client with their address, phone number date of birth- health card number - their MD listed and allergies in top corner of their profile and POA- all these offer ease when doctors looking at client charts versus having to scroll in the chart to see all this information- other POC/Electronic Record platforms offer this feature.

Please add feauture to allow caregivers to see who their care coordinator is for their client on their app- currently agency app we can see this but most helpful if caregiver APP also staff can see who the Care Coordinator is to call for their clients

Please add a place where we can upload caregiver's reference letters or letters of recommendation under the HR tab in the "References" section. There is currently only a place for names and phone numbers of references. 

Can we  (the office) receive notification when a caregiver uploads a Key Document to their profile? If they have to email us to tell us, then it defeats the purpose of uploading them to CareSmartz.