Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Add All view to Time Tracking Views
Add an All view that would show all shifts that are schedule no matter the status of the shift so you Can see the entire schedule at one time and know the hours
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Communication default to the current day
When you are adding a new communication have it default to the current day with still the option to change it
More configuration for when the pre-screening questions are triggered
Currently, the choices are Start of Day or Start of Shift. If Start of Day is selected, this goes to all caregivers regardless of whether they have a shift scheduled that day. This can cause confusion and anxiety with staff over potential missed shifts. It can also create a lot of unnecessary alerts, creating a situation where caregivers will stop treating them as important.
It would be helpful if there were additional configurations, such as, once a week, before the shift but only once every 24 hours, and once a day, but only if they have a shift scheduled.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
From the Time Tracking Views, set the date range and the View to Meetings. From there, you can cancel meetings in bulk.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Schedule calendar
it would be nice if there was a re-assign option/similar to when there is an open shift and you can assign the shift to an employee without having to open the full screen.
HOLD Feature for Schedules
When a client goes on hold you can change them to inactive but you can not hold the schedule it is beneficial to an agency/company to use this feature so we can ensure the clients records are well maintained and HOLD the schedule and then reactivate when client is ready to resume services.
You don't necessarily want to have to cancel each shift daily and run the risk of billing a client when they have not received service.
You also don't want to have to delete a schedule or future schedule should the client resume.
Customer support service by UserEcho
