Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

In Open shifts manager be able to text right from the caregivers name so you can let them know easily you are adding them to that shift
Have it set up just like it is in Time Tracking Views so you can either text the caregiver by clicking on their phone number or go to their profile

If a caregiver has a mobile number in their profile, you can now click on it from the Open Shifts Manager to send them a text message.

In the Log History of a shift show who added the shift and when it was added
Would like to also know if the shift was added from the master schedule / release visit plan as well

Change how long an open shift is on the dashboard widget.
Currently, as soon as the shift begins, the open shift disappears from the widget, but sometimes we are still working to fill it. Please keep the open shift on the widget until it has been filled or until the shift is over

Thank you for your feedback. You can select the clients or caregivers from the profile list and click on the download calendar button in the top right corner. From there, you will be prompted to select the month and year you would like to see. You can then print your PDFs from your Downloads folder.

Option to hide schedules from client portal until a caregiver is assigned
I don't want my clients to see the scheduled shift on their client portal calendar until after I have assigned a caregiver to it.

Keep schedule parameters when extending a recurring schedule
Currently, when I push out a recurring schedule to extend it for another month, the system sets the original schedule details (times and caregiver) for the new schedules. I would like to it use the information from the schedule I opened to access the recurrence.
The work flow should be: I open the last schedule in the recurrence, I extend the end date, and the schedule, as it was on that date, gets duplicated moving forward.
Customer support service by UserEcho