Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Make the "Service Type" to both Caregiver and Client Schedule visible.
As the person who does the Master Schedules for clients I can usually remember what shifts are what Service Types.
When things get really busy it can be easy to forget. Also, if other office staff need to answer questions from Clients, Client family members, or caregivers, it can be very difficult for them to do so when the Service Type isn't readily available.
Example: Mrs Smith's daughter may call to ask when Mary took her Mother shopping last week. When going to Mary's schedule it isn't clear because all you can see if the start and end time of shifts. Some of our clients have multiply types of visits. (Shopping, Personal Care, Transportation)
This would be so very helpful and a feature I really miss in our old scheduling software.
Cancel multiple shifts at once
Like Bulk Schedule Delete you don't necessarily want to delete all shifts but being able to cancel multiple shifts at once is more efficient than having to individually change each shift.
In Open shifts manager be able to text right from the caregivers name so you can let them know easily you are adding them to that shift
Have it set up just like it is in Time Tracking Views so you can either text the caregiver by clicking on their phone number or go to their profile
If a caregiver has a mobile number in their profile, you can now click on it from the Open Shifts Manager to send them a text message.
In the Log History of a shift show who added the shift and when it was added
Would like to also know if the shift was added from the master schedule / release visit plan as well
Change how long an open shift is on the dashboard widget.
Currently, as soon as the shift begins, the open shift disappears from the widget, but sometimes we are still working to fill it. Please keep the open shift on the widget until it has been filled or until the shift is over
Thank you for your feedback. You can select the clients or caregivers from the profile list and click on the download calendar button in the top right corner. From there, you will be prompted to select the month and year you would like to see. You can then print your PDFs from your Downloads folder.
Customer support service by UserEcho
