alert notification

Is it possible to add additional shift statuses with the color change? Currently when you change the shift status for cancelled by client or caregiver it will change colors. We need to be able to cancel open shifts and would also like the color change with it. These would be for shifts we are unable to get covered. We will cancel them and label them Cancelled by office and include our notes that there is no alternate caregiver available.

It would be helpful to have recurring Task. 

Example: If a supervisory visit is due every 30,60,90 days that task could recur every due date, Same with annual care plan updates and different recurring task that is assigned weekly, daily, monthly etc

I would like a filter when adding someone to an open shift or when changing caregivers. Right now when we change a schedule we have to click each box which could be very time consuming if we are adding a full schedule. With the filters::

Filter by

Caregiver

Open Shifts

Days M T W TH FRI SAT SUN (This feature will help if we are needing to change the entire schedule for just Mondays or Just Tuesdays etc... Instead of going through finding and clicking all open shifts individually or days individually.

I've noticed that it doesn't track caregiver's location when auto clock in and out is allowed. Would you add this feature to ensure that they were with the client at the time of clock in and out?

Good afternoon,

I am looking for an enhancement to the Master Schedule screen. We have a number of Medicaid clients so we deal with different service types (codes) for scheduling. They are done by number of "authorized hours" for each code. It would be great if the hours could be broken out from just Total Hours. Instead showing hours assigned for "each code" or service type. That way when we are building Master Schedules we know how many hours of each are used as we are plugging the new Master Schedule. Instead of just total hours. Total hours works fine if just all private pay or a single Medicaid code. Much like we see on the regular Schedule screen where it breaks down each auth (hours available/scheduled/completed/etc).

Thanks

Dean Kroening

In regard to the family portal. The client is not able to view schedule request they put in. I recommend adding that option. Also, it would be nice to see the request as pending on the schedule on my end so I can just accept or approve the request and it will populate the schedule. Instead of creating the schedule.

Please do the necessary to have the system programed to send notification (ideally text and email both) whenever there is a future edit to the schedule like time and or duration change. 

It would be great if you could schedule meetings with clients and caregivers from the Personal Calendar.  This would save time and be a place you could manage your schedule.  Only really be used by Managers.

It would be great if Agency App allowed  Managers to Schedule Meetings with Caregivers and Clients.   Specifically with Caregivers where we are reviewing performance and can add notes to the meetings.