Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Add multi selection to Timetracking view tab
We would like to view our missed visits and open shifts at one time, instead of us having to go back and forth between the two screens.
Visual indicator of caregiver weekly hours in schedule tab
Can we add a bar of running hours each week on the caregiver schedule like the client authorization hours bar? Being able to easily see how many hours a caregiver works each week would be helpful to keep track of overtime hours. Having to run a report is too much work.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
The Scheduling Module>>Schedule Calendar, if you Group by Caregiver, each caregiver has a series of totals - Scheduled Hours, Approved Hours and Total Hours for the week.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
hard to read text in yellow
Our cancelled by client highlights yellow in the schedule. It is very hard to read with the yellow back ground and white, text. Could you change the text to black on the yellow? Or can we change the background color for that?
Hi Angie
Thank you for sharing your valuable feedback. This feature already exists in the system and we see that one of our support representatives guided you with the required changes. We are closing this request for now.
Thanks
Have the option in the Open Shifts Manager to remove a request from a caregiver or deny it so other office members do not assign them to that shift
The request above has been logged in 2 years ago and no changes have been made!!!
unavailability conflicts when publishing a schedule
I suggest that the system shows who (either which client or worker is affected) the unavailability is for when publishing a schedule or EVEN BETTER open the conflicts as an open shift automatically
It would be helpful to be able to switch calendars from caregiver to caregiver or client to client with one click instead of having to go back to the main page
When in a caregiver or client schedule - it would be helpful and less time consuming if you could click a "next" button and be directed to the next caregiver or client schedule instead of having to go back to client/caregiver and start all over.
Make it possible to apply bulk updates to published/approved schedules (as long as they have not been paid or invoiced yet)
Make it possible to apply bulk updates to published/approved schedules (as long as they have not been paid or invoiced yet)
Thank you for your feedback. Multi edit is already a feature of Caresmartz360. https://www.intercom.help/caresmartz/en/articles/3748541-new-features-and-updates-march-20
schedule preview
I would love the ability to preview a client schedule (based on their master schedule) without publishing it. It would be helpful to have a "look ahead" option for agency users who do the scheduling.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
https://www.intercom.help/caresmartz/en/articles/6751702-what-s-new-november-30-2022#:~:text=Ability%20to%20view%20Rolling%20Five%20Week%20calendar%20in%20Publish%20Master%20Schedule.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
care coordinator Schedule view option only
It would be easier for our to have an option for care coordinator to only see their assign clients on schedule vs going and selecting clients one by one and seeing everyone schedule.
Customer support service by UserEcho
