Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!). 

Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

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I suggest creating the ability to undo deleted shifts.

jessica 2 years ago in Scheduling 0

I accidentally deleted several shifts in bulk delete for the wrong month. It deleted already clocked in shifts. I lost a whole week of shifts. It was meant for the next month. Please create a way to undo deleted shifts even if it gives us only like 30 minutes to do so. 

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email of schedule table

lizza linsangan 2 years ago in Scheduling updated 2 years ago 1
0

calendar view template - mass email of schedule

lizza linsangan 2 years ago in Scheduling 0

When sending mass email of the staff schedule, instead of sending it in a list format, can the calendar pdf format be generated individually and be sent out instead. I believe this is more convenient for the caregivers as it displays the service type and will show open dates in their calendars. 

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Completed

Canceled for No Coverage

Bruce Frauley 2 years ago in Scheduling updated by kate lewis 2 years ago 2

Would it be possible to Add Canceled Shift for No coverage.  This is an important metrix to track that it implies not enough staff.   Critcal reason to cancel shift.

Answer
kate lewis 2 years ago

We greatly appreciate your feature request and your dedication to enhancing our platform. We are happy to inform you that this workflow can be achieved in our current iteration. The Schedule Status "Unapproved" also functions as a cancellation status. You may rename this status in Settings>>Schedule Status>>Unapproved.
You can extract this information via reports as well. Reports>>Scheduling>>Shift Cancellation Report

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Planned

Open Shifts

Bruce Frauley 2 years ago in Scheduling updated by kate lewis 2 years ago 1

Is it possible to place reason for shift decline into the open shifts scheduler.  Often when we open a shift because of a decline another scheduler will put same person back in because there shift request does not go away.  

Answer
kate lewis 2 years ago

We extend our sincere thanks for sharing your feature request with us. Your insights are truly appreciated. We're pleased to inform you that we're actively working on optimizing our workflow, and your suggestion aligns with our upcoming plans.

Be sure to keep an eye out for the improvements in the coming months. Your input helps us enhance our platform and better serve our valued users.

Thank you once again for being an essential part of our community!

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Completed

Schedule review

Kristy Allie 2 years ago in Scheduling updated by kate lewis 2 years ago 1

I suggest you add a link under the scheduling drop down menu that brings you directly to the schedule review. It takes alot of steps to get to going through the missed clock in and out widget.

Answer
kate lewis 2 years ago

Thank you for your feedback. There is a link to the Schedule Review, or Time Tracking Review from the Schedule Module in Caresmartz360.

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Under review

Add multi selection to Timetracking view tab

kkdixon 2 years ago in Scheduling updated by kate lewis 2 years ago 1

We would like to view our missed visits and open shifts at one time, instead of us having to go back and forth between the two screens.

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Completed

Visual indicator of caregiver weekly hours in schedule tab

Brittany North 2 years ago in Scheduling updated by kate lewis 2 years ago 1

Can we add a bar of running hours each week on the caregiver schedule like the client authorization hours bar? Being able to easily see how many hours a caregiver works each week would be helpful to keep track of overtime hours. Having to run a report is too much work. 

Answer
kate lewis 2 years ago

We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.

The Scheduling Module>>Schedule Calendar, if you Group by Caregiver, each caregiver has a series of totals - Scheduled Hours, Approved Hours and Total Hours for the week. 

If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!

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Declined

hard to read text in yellow

angie schurmann 2 years ago in Scheduling updated by CareSmartz360 Team (Manager - Customer Support) 2 years ago 1

Our cancelled by client highlights yellow in the schedule. It is very hard to read with the yellow back ground and white, text. Could you change the text to black on the yellow? Or can we change the background color for that?

Answer

Hi Angie

Thank you for sharing your valuable feedback. This feature already exists in the system and we see that one of our support representatives guided you with the required changes. We are closing this request for now. 

Thanks

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Under review

Have the option in the Open Shifts Manager to remove a request from a caregiver or deny it so other office members do not assign them to that shift

israel_lee_roman 2 years ago in Scheduling updated by kate lewis 2 years ago 1

The request above has been logged in 2 years ago and no changes have been made!!!