Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Bulk deleting of tasks please.
I would like to request a function be added to scheduling. Specifically having the ability to create something like task templates for scheduled shifts, or have the ability to bulk delete tasks from shifts. Everyone in the state of Idaho has to have specific tasks on a specific bill code. For example, Homemaker code has to have only 5 tasks on it, but when I create a Homemaker shift, all the tasks possible show up and I have to manually delete each excess task, which is about 12 tasks. It is the most time consuming part of scheduling and feels very unnecessary.
Bill type to be "Units"
The agency would like to have "Units" as an option to select as bill type. This is for a service such as Non-Medical Transport, where the client is allowed a specific number of Stops or Units each month. The agency would then like to be able to have these units count down against an Authorization.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
URGENT: Injury free - set to work within radius
We noticed caregivers are marking injury free after they have left the client's home and saying they forgot to clock out; which is a concern because the client is getting charged for the full hours, they are left alone (negligence), while the caregiver has left early and still getting paid their full hours. The Caregiver must be in the client's home to mark themselves injury free not after they have left. This is a huge problem! How can this get fixed immediately?
Add All view to Time Tracking Views
Add an All view that would show all shifts that are schedule no matter the status of the shift so you Can see the entire schedule at one time and know the hours
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Communication default to the current day
When you are adding a new communication have it default to the current day with still the option to change it
More configuration for when the pre-screening questions are triggered
Currently, the choices are Start of Day or Start of Shift. If Start of Day is selected, this goes to all caregivers regardless of whether they have a shift scheduled that day. This can cause confusion and anxiety with staff over potential missed shifts. It can also create a lot of unnecessary alerts, creating a situation where caregivers will stop treating them as important.
It would be helpful if there were additional configurations, such as, once a week, before the shift but only once every 24 hours, and once a day, but only if they have a shift scheduled.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
From the Time Tracking Views, set the date range and the View to Meetings. From there, you can cancel meetings in bulk.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
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