Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Can we add Client Type as a filter in the Scheduling Calendar?
Please add Client Type as a filter in the scheduling calendar. We are assigning clients by client type and client type is one main grouping for our reporting.
Auto Clock In Out Should Auto Check Task
When the client's schedule is auto-clocked in and out the tasks should also be auto-checked as well. (making the timesheet accurate)
my suggestion would be to add a tool for caregivers to be notified via text of approved shifts
my suggestion would be to add a option to notify caregivers via text message about approved shifts
Back to back shifts
Remove tasks, message requirements for back to back shifts. Make scheduling and clock in/out easier for ADL/IADL back to back shifts. We've had issues with the auto clock out/in not working.
2 Caregivers scheduled at same shift by mistake...
Allow the system to alert the scheduler if they're scheduling 2 caregivers for the same shift. Although we sometimes might need 2 people at the same shift, it could also be double-scheduled by mistake, and it'd be nice to have a warning. Thanks!
I suggest creating the ability to undo deleted shifts.
I accidentally deleted several shifts in bulk delete for the wrong month. It deleted already clocked in shifts. I lost a whole week of shifts. It was meant for the next month. Please create a way to undo deleted shifts even if it gives us only like 30 minutes to do so.
add "unapproved" or "Needs Review" filter on Time Tracking page
There is not way to filter Unapproved Times on Time tracking, please add it. thanks
We wanted to express our gratitude for your recent feature request. Your input is invaluable to us, and we're excited to let you know that we've submitted your suggestion for development. Our team will now assess its potential and explore ways to incorporate it into our platform.
Stay tuned for updates on the progress of your request. We appreciate your ongoing support and are dedicated to delivering a better experience based on user feedback.
Allow signatures from Clients to be recorded only one time per week.
In order to be in compliance in our state, a signature is needed from the client. Some of our caregivers have overnight schedules where the client is usually sleeping so to wake them up everyday while they are sleeping just to get a signature at the end of every shift is very inconvenient. Before EVV was mandatory, clients only had to sign once on the paper timesheets (DMAS-90) that covered one weeks worth. It would be great if you could update the system where the client would only have to sign once per week instead of having to sign at the end of every caregiver shift.
There may be emergencies where the caregiver may have to call out sick which would make implementing one signature at the end of the week very difficult to do. If you were to have the client sign on the first day of the caregiver's weekly shift, it could help alleviate this problem and have them only sign once per week even if a temporary caregiver had to work mid-week.
Thank you!
Customer support service by UserEcho
