With the master schedules, it would help if you had somewhere on the schedule where let's say a family calls 2 months prior or whatever it is, and they say, I will be in town this day to this day, can you not have a caregiver those days. We also don't want to change the master schedule as it stays the same otherwise, it's just that one day or one week. Instead of us having to remember, the only other way is to publish those schedules out and then remove those days manually after published. Otherwise, when publishing master schedules, nothing stops us from publishing the day they don't want care. I think this could be beneficial, especiailly if you have a client that is only published a few weeks out at a time. If we were published greater than 3 months out, it wouldn't be a problem likely as I could just cancel the shift on the schedule. However, with summer and changing schedules, we aren't publishing longer than 4 weeks at time sadly!

When cancelling a shift by caregiver due to a call in or something, on the computer it gives you the option to create open shift. The Agency App does not. It just cancels the shift. Please allow ability to create open shift. Not sure if this is a bug or just an idea to implement.
Also, it would be great if in the agency app we could see a longer thread of the sms messages.

Allow a bigger scheduling viewing screen. Currently looking at a whole week it is very condensed when on the Scheduling -> Schedule Calendar.

Allow caregivers to see Schedule notes.  

The drop down option for caregivers when approving their hours/clocn in/out are no longer there. Please put that option back. Its really annoying that you need to switch tab just to check the list of the caregivers that you have. Not all company/agency memorize their roster!

Is it possible to show total hours?

I believe it would be beneficial for the Authorization to default to on instead of off so that schedulers are aware if it is a client that has an authorization to follow. 

Allowing custom clock IN radius as standalone from clock OUT radius.  This is because sometimes , some employees forget to clock out at end of shift and by the time we send them a reminder to clock out , they are already out of the client residence. Although the client and their clock in location they were at work. Allowing this custom radius to be set each for clock IN and clock OUT separately from the current status quo where both are intertwined will be extremely helpful. Also, allow not applicable option on the custom response if possible.