Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Shifts with no clock in/out automatically change to Caregiver No Show
I would like it if shifts where a caregiver did not clock in or out would automatically update to "Caregiver No Show" and turn red. It would be easier to see in the schedule if an aide did not clock in or out.
Would like to be able to send clients schedule to more than one email address.
In some cases clients and family members would like the schedule emailed to them. Right now only one email can be entered in clients profile as far as I can see.
option for caregivers to trade shifts on the app
Please allow Caregivers to be able to put a shift up for trade and allow other caregivers to pick it up
"prohibit" ad hoc enhancement
For ad hoc scheduling, instead of just prohibiting the individual from clocking out when they exceed the service authorization, if it could automatically clock them out, that would be great. It would keep them from contacting the agency and being super frustrated that they were unable to clock out.
Delete Recurrence
Ability to delete a recurring schedule, rather than having to go to "delete bulk schedules." It could ask when you hit "delete" if you want to update future schedules.
Ability to add client restrictions
Add restrictions like pets and smoking other than in the assessment. The assessment requires adding all tasks again and it would be nice to just click a box instead.
have a text notification to caregivers when a requested shift is accepted
Caregivers have requested a notification other than email that their shift was accepted
Be able to create meetings from the personal schedule Icon on the top navigation bar
It would be very helpful if the agency users are able to create meetings for themselves by clicking on the calendar icon on the top navigation bar. Currently you can initiate the creation of a new task by opening the calendar from this icon, but it still takes you to the task/communication tab to create the task from there.
Having to navigate to the list of agency users > user profile > schedule to be able to create a meeting seems too long of a process considering the time each page takes to load. It would be great to be able to just click on that icon from the navigation bar to open the schedule and click on the day you want to create a meeting to have the meeting creation window appear.
We extend our sincere thanks for sharing your feature request with us. Your insights are truly appreciated. We're pleased to inform you that we're actively working on optimizing our workflow, and your suggestion aligns with our upcoming plans.
It may be some time before the enhancements come to fruition. In the meantime, the scheduling scenario that you are describing is a great fit for Visit Recurrences. You can create a schedule to repeat on an interim basis. To do this, create a visit and when prompted if you want to create a recurrence, select yes. From there, under Range & Recurrence, you can choose Monthly, and then the recurrence pattern. For example, if you go to the client on the first Monday of every fourth month, that is the second option. If the visit happens on a set date, i.e. the 15th of every third month, then the first option once you select monthly would apply.
Be sure to keep an eye out for the improvements in the coming months. Your input helps us enhance our platform and better serve our valued users.
Thank you once again for being an essential part of our community!
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