Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Report to include caregiver hire date with birthdate and social security number
That's the information i need to enroll our caregivers in our life insurance program
Add "dosage" for ALL medication types
Currently, when I add a medication, I can only add the quantity if I've selected capsules or tablets. If I need to enter units for an injection or quantity of teaspoons, I don't have that option. I need to be able to enter the quantity, no matter which method I select, even ones I add myself.
URGENT: caregiver applicant report
Add the following to this report:
- Status
- Skill Set
- Type of Schedule looking for
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time. Status is shown in the reports, but the other two fields are not captured at this point in the hiring process.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
Change the Missed clock in Widget on the dashboard to show the "Missing" clock in and outs not just the ones that are "Missed"
Can you please help clarify the difference between "missing" and "missed"? What information do you want to see that you don't?
In Time Tracking > Views when you switch the view to Missed Clock in, Missed Clock Out, Open Shifts Keep the Column Service Type
Also when in Meetings on that page show the column Meeting Type
Add History of the Master Schedule
Be able to see things like who made the master schedule, changed any times Caregivers, or service types.
pending shifts
It would be helpful to add a Pending check box onto the scheduling window so when a shift is created, it it created with a Pending status. Right now you have to create a shift, save, re-open it & change status to Pending
Client drop down list for billing
A recent (unannounced) change to the drop down list for clients in the billing area now includes all clients who have approved shifts that have not yet been billed. Great idea! However, the drop down client list includes clients who have approved shifts that are marked as Not Billable. Clients who have Approved shifts that are billable (and not yet billed) should be on the client list. Clients who have Approved shifts that have already been billed should not be on the drop down client list. Not Billable shifts should not cause a client name to be on the drop down client list. There is no way to remove a client's name from the drop down client list when the only reason the client name is there is due to Not Billable shfts. Over time, the client list will just continue to grow & be less user friendly. (Our drop down list has grown from ~40 to over 90 due to this change.)
Customer support service by UserEcho
