Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Link back to client/caregiver profile from Time Tracking View screen
Instead of opening a send SMS window, can we link back to the client's profile when clicking on the name of the client or caregiver while in the Time Tracking View screen?
Ability to edit/customize GPS coordinates.
Clocking in/out with the caregiver app (GPS) isn't always accurate and will sometimes display the caregiver's clock/in-out location incorrectly (not near the client's home). It would be ideal if the agency had the ability/option to edit GPS coordinates that pinpoint the client's exact location.
Quickbooks Payroll Export Needs to Include Staff Trainings and Meetings
I suggest you develop your Quickbooks payroll export to include staff trainings and meetings. The quickbooks payroll export functionality is useless without this feature.
Allow caregivers to add notes in communication log
Currently cg can add shift note but it does not show on communication log. Unless supervisor copy/paste note into log it gets lost with the passing of the shift. Allowing caregiver to enter directly (with supervisor approval) would allow documentation to be more complete and keep the information accessible.
We greatly appreciate your feature request and your dedication to enhancing our platform. We're pleased to inform you that the feature you mentioned is already in place and available for use. It's great to see your engagement and interest in making our platform even better.
If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for being an important part of our community!
Integrate with Home Care Pulse
Home Care Pulse has a healthy list of EMRs they integrate with and CS360 is not on there. It would be great exposure for CS. Also HCP holds regular webinars and if you are an integration partner they would love to host a webinar with you for additional exposure.
Make client signature optional by client
I would like my clients to sign off on visits, but some of them are not able to, so I would like to have the option to turn off that requirement by client.
Currently, we DO offer the option to turn this ON per client. You can leave the box unchecked in the office settings, and then check it for all clients who you do want to sign off.
Customer support service by UserEcho
