Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

In Open shifts Manager add a drop down all button so you can quickly look at all of the requests
Have the same drop down as in the Release Visit plan screen. That way you can quickly view all of the requests.

Automated texts to clients
I have a potential client who needs us to check on him on daily basis by sending texts. If we don't get a reply within 3 to 4 hours, he would like us to inform the medical team. Would CareSmartz develop automated texts on daily basis at a set time and then alert us if we don't hear back from him?

Caregiver Visit Notes - alert agency
add this feature for agencies. Whenever a caregiver adds a visit note on their mobile app or web browser that the system sends an alert to the agency. Same as whenever a caregiver submits an injury report and the agency gets alerted.

Task Report by Client
On the "Task Report By Client" the caregiver note is too small on the pdf download. Can the pdf that is downloaded from CS360 be made bigger to fill the page more? Or... if the Excel download could be fixed so the caregiver note is showing completely? It currently only shows 1 row & I have to manually expand the caregiver note row for every shift to show the complete note.

Full attachment support.
Senior Implementation Specialist
Given below are email details
Email From: mark@freiheit.caIssue Type: Application IssueApplication Module: ClientsSegment: Corporate User(mreimer)Site URL Address:freiheit.caresmartz360.comDescription:Hello,
For clients, uploading key documents, we need support for LibreOffice files (it's a full replacement for Microsoft Office that is massively popular -- libreoffice.org) and also for DJVU files. Test ODT and DJVU file attached, FYI.
Please let me know how to do that. Perhaps you could just disable checking the type of uploaded files, if you can't add support for OpenDocument and DJVU formats.
Also, for the privacy of uploaded documents, what is "everyone"? I would like some files to be limited to admin users, some to caregivers as well, none to the client portal. Please let me know how to do this.
Thanks,Mark
Customer support service by UserEcho