Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

Save Favorite Reports
The ability to save and/or quickly access 'favorite' reports would be very helpful.

Create pop up alert
Pop up or other way to alert to caregiver or client concerns such as allergy alerts, dog bolting out door, etc.

Add CS360 to Amazon devices
Is CS available on Amazon devices? I’m thinking specifically of the Amazon Show. It looks like a great device for Seniors to have in the home and it might be nice to have the Family Portal accessible there. Even voice activated!!

Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.

How names are presented in the system
Add the ability to decide if names in the system are presented as LastName, FirstName or FirstName, Lastname

Military Time for Payroll
Please give the option for military time to be used for payroll purposes. In addition to that, it would also allow reports to show the military time as well.

Manually add a candidate’s profile into the system before sending them an application, for internal tracking purposes. Then, after the candidate submits their application, have CareSmartz automatically match it to the existing profile
I’d like to ask about a functionality related to the applicant tracking process in CareSmartz.
We’re currently exploring whether it’s possible to:
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Manually add a candidate’s profile into the system before sending them an application, for internal tracking purposes.
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Then, after the candidate submits their application, have CareSmartz automatically match it to the existing profile (based on their email address or phone number) — instead of creating a duplicate profile.
Our goal is to streamline our tracking process and potentially eliminate the need for external ATS tools.

I recommend creating a Staff Application Form similar to the Caregiver Application Form to standardize the hiring process for roles such as HR Administrators, Coordinators, Case Managers, Nurses/Directors, and Office Managers.
I recommend creating a Staff Application Form similar to the Caregiver Application Form to standardize the hiring process for roles such as HR Administrators, Coordinators, Case Managers, Nurses/Directors, and Office Managers. This will ensure a structured, inclusive, and efficient recruitment process, benefiting the business.

Please change the calendar in Caregiver Applications
Please change the calendar in Caregiver Applications so I can enter date range instead of having to click 48 times to go back to 2021.

Thank you for your Feedback. Caresmartz360 uses standardized calendar date pickers throughout the system.
Please see the article on using them for assistance with date ranges in the deep past.
https://www.intercom.help/caresmartz/en/articles/10872799-using-the-calendar-icon

incident report character count
Hi,
If you could increase the allowed character count for incident/injury. We require detailed descriptions for incidents/injuries so it is relaly important to have a lot of characters so that caregivers can be thorough and descriptive.
Customer support service by UserEcho