Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!). 

Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

+1
Completed

Save Favorite Reports

Rachel Wulff 6 years ago updated by Lisa Izzo 5 years ago 1

The ability to save and/or quickly access 'favorite' reports would be very helpful. 

+1
Completed

Create pop up alert

Michelle Greer 6 years ago updated by Lisa Izzo 4 years ago 1

Pop up or other way to alert to caregiver or client concerns such as allergy alerts, dog bolting out door, etc. 

+1
Declined

Add CS360 to Amazon devices

CareSmartz Support 6 years ago updated by kate lewis 2 years ago 1

Is CS available on Amazon devices? I’m thinking specifically of the Amazon Show. It looks like a great device for Seniors to have in the home and it might be nice to have the Family Portal accessible there. Even voice activated!!

Answer
kate lewis 2 years ago

Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.

We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.

We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.

Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.

+1
Completed

How names are presented in the system

Lisa Izzo 6 years ago updated 4 years ago 1

Add the ability to decide if names in the system are presented as LastName, FirstName or FirstName, Lastname

0

Military Time for Payroll

qhenderson 1 week ago 0

Please give the option for military time to be used for payroll purposes. In addition to that, it would also allow reports to show the military time as well. 

0

Manually add a candidate’s profile into the system before sending them an application, for internal tracking purposes. Then, after the candidate submits their application, have CareSmartz automatically match it to the existing profile

admin 1 month ago 0

I’d like to ask about a functionality related to the applicant tracking process in CareSmartz.

We’re currently exploring whether it’s possible to:

  1. Manually add a candidate’s profile into the system before sending them an application, for internal tracking purposes.

  2. Then, after the candidate submits their application, have CareSmartz automatically match it to the existing profile (based on their email address or phone number) — instead of creating a duplicate profile.

Our goal is to streamline our tracking process and potentially eliminate the need for external ATS tools. 

0

I recommend creating a Staff Application Form similar to the Caregiver Application Form to standardize the hiring process for roles such as HR Administrators, Coordinators, Case Managers, Nurses/Directors, and Office Managers.

glimshomehealthcareservices 2 months ago 0

I recommend creating a Staff Application Form similar to the Caregiver Application Form to standardize the hiring process for roles such as HR Administrators, Coordinators, Case Managers, Nurses/Directors, and Office Managers. This will ensure a structured, inclusive, and efficient recruitment process, benefiting the business.

0
Completed

Please change the calendar in Caregiver Applications

Loree 3 months ago updated 4 weeks ago 3

Please change the calendar in Caregiver Applications so I can enter date range instead of having to click 48 times to go back to 2021.  

Answer
kate lewis 2 months ago

Thank you for your Feedback. Caresmartz360 uses standardized calendar date pickers throughout the system. 

Please see the article on using them for assistance with date ranges in the deep past. 

https://www.intercom.help/caresmartz/en/articles/10872799-using-the-calendar-icon

0

incident report character count

Jenna 3 months ago 0

Hi, 

If you could increase the allowed character count for incident/injury. We require detailed descriptions for incidents/injuries so it is relaly important to have a lot of characters so that caregivers can be thorough and descriptive.