Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Suggestion for Caregiver Main profile Page
I would like to bring this to your attention. Could you please add the "Rehire Date," "Referral Source," and "Referral Date" fields to the Caregivers Profile page? This addition would significantly enhance clarity and facilitate the tracking of important information. Thank you!
Thank you for your feedback.
As with many configurable fields in Caresmartz360, the gender drop-down is customized under the Client module in the Admin Settings, but cascades out to the Caregiver profiles as well.
Those selections are also available if you collect this information on the application form.
Caresmartz360 is designed with a high degree of configurability, which means it's incredibly adaptable to meet the specific requirements of diverse agencies, regardless of their location or operational nuances. This flexibility allows us to tailor the platform to align with your agency's workflow, processes, and objectives.
Whether you're dealing with varying regulations, different care models, or specific preferences in how you manage your operations, Caresmartz360 offers a range of configurable features and settings that can be adjusted to suit your needs.
If you have questions or would like to see this demonstrated, please join one of our workflow webinars or reach out to Support.
Service types of OT
t appears that there's an issue with "OT" services. The OT seems to be misaligned and requires manual correction. I attempted to differentiate OT charges for 24-hour services from another service type, but both are being accounted for under "OT," which is incorrect.
Please updated this as soon as possible.
New Feature Request - Tax
In Alberta, Alberta Blue Cross covers $32.95 per hour and the client has to cover the remaining balance of $7.05 per hour to equal our service rate of $40 per hour.
We cannot charge tax on the $32.95 but we do charge tax on the $7.05.
How can i add this into the system?
Do you have any other Home Care Agencies in Alberta Using this system? I could ask them on how to do this.
Misspelling in Training Portal
There is a misspelling on this training page.
On the fourth bulletin it should say-"YOUR CLIENTS" not you clients
Careplan Issues on Caregiver app
I do not agree that the caregiver app they are not able to see the careplan with out zooming in and that is not good
Add "Quick Links" tab to Caregiver app or...allow admins to list hyperlinks under Key Documents
Hello,
I want my staff to be able to easily access certain resources from their CareSmartzapp. This could be accomplished by adding a Quick Links section on the app, that administrators could use to list hyperlinks. This could be to things like training classes they've been assigned, our payroll partner's website, our electronic time clock exception form or our company intranet. The idea is that employees could access many of their needed resources in one place. If you don't want to add a Quick Links section, then perhaps you will allow administrators to add hyperlinks and shortcuts to the key documents section. So, in addition to documents being listed, web page shortcuts could be listed. Again, the idea is for employees to easily access the information they need to do their job without having to remember several websites and check multiple emails. Instead, they know everything they need is either in the app or accessible from the app. Please consider this. This would be a HUGE benefit to agencies and caregivers. Thank you.
VIDEO CONFERENCING
Add capability to use this program for audio/video conferencing for teams...similar to Teams or Zoom, whether as a FREE integration or similar product.
Customer support service by UserEcho
