
In Open shifts manager be able to text right from the caregivers name so you can let them know easily you are adding them to that shift
Have it set up just like it is in Time Tracking Views so you can either text the caregiver by clicking on their phone number or go to their profile
Answer

Thank you for your suggestion. We continue to review all enhancement requests regularly, and we will update the status of this one as we review it, evaluate it for its value to all our clients, and then determine the timeline for implementation if we move forward with it.

would also be beneficial to be able to decline a shift request so that it drops from the dashboard. For example when a caregiver is not trained for the client yet, etc.

If a caregiver has a mobile number in their profile, you can now click on it from the Open Shifts Manager to send them a text message.
Customer support service by UserEcho
If a caregiver has a mobile number in their profile, you can now click on it from the Open Shifts Manager to send them a text message.