Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

Bi-Weekly Overtime
Good day,
I'm wondering if it would be possible to add an additional line for "Overtime Requirements" for the caregivers to reflect a 96 hour bi-weekly overtime policy, rather than 48 hours weekly.
I'll use an example where somebody works 60 hours in week 1, and 20 hours in week 2 (total of 80 hours of worked bi-weekly, not in overtime).
This would help alleviate nuisance alerts warning of overtime, where it may not actually be applicable for the bi-weekly payroll cycles.
Your help is greatly appreciated, as always.

Clocking in and out from different addresses
It would be great to have the option to set different address for clock in and clock out on the recurrence . Seems very time consuming to open each individual shift to make the change to allow the caregiver to choose the address. We have several clients with recurring schedules Monday to Friday that get picked up by the caregiver at their day program when the shift starts, and the shift ends at home a few hours later. We would have to open hundreds of shifts to make this change.

Personal Calendar Widget for tasks
Hi, I think a personal calendar widget that syncs with tasks and google calendar would be amazing!

Suggestion for Caregiver Main profile Page
I would like to bring this to your attention. Could you please add the "Rehire Date," "Referral Source," and "Referral Date" fields to the Caregivers Profile page? This addition would significantly enhance clarity and facilitate the tracking of important information. Thank you!

SMS reply Notifications via Email
Currently, if a user replies to a SMS message, the only way to be notified is by logging into the application and looking for the activated bell. We would very much like to have the option to have SMS reply notifications emailed to specific users. This would be similar to the missed clock in notification feature.

Add multipule pay rate functionality
The State of Michigan requires that all caregivers are to be paid an additional amount by the State over their base pay that is paid by the agency. That additional amount must be reflected on their paystub for audit purposes. For instance, if a caregiver is paid $15 by our agency they will actually make $18.20 total because for each hour worked they will get $15 from us and $3.20 from the State. We cannot combine the total pay into one rate on the paystub because it will not pass an audit. Does CareSmartz360 have plans in the near future to add multiple pay rates for the same service functionality? It is required for our agency to continue using CareSmartz360.

Sick time
Would like to be able to add sick time. Payable/not billable. I enter them as meetings now but I have to manually set in the pay rate. I'm also worried about when I have to pull a report of total sick time, I wont be able to segregate the totals from regular meetings.

Setting bill and pay
Would like to be able to set bill and pay units while entering an initial schedule.

Expenses and Payroll for other staff
We need to be able to add mileage payable/not billable for other staff. Would be nice for payroll report to include other staff as well.
Customer support service by UserEcho