Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

Referral lead of a Perspective Clients
Hi, Is it possible to have the address for a prospective client to be optional? I get a lot of leads from referral sources and they do not always provide an address of the client. It would be nice to have the lead and client fields set as optional incase we do not have a full name, address, or phone number of the potential client, and not have to add a dummy address and then go back and re-enter it.

Client DDM
I used just one DDM for Assessment and duplicated my document as you can see in the above screen shots. I used numbers and all CAPS for Titles. I used numbers because system did not allow me to move my tasks in the order I needed. What I did worked for my purpose and luckily we only use one document. Hope this help build a better UI for the end user.

Directional arrows to nagivate to the next profile
It would be helpful if you could navigate from one profile in a category (Clients, Caregivers, Applicants, Payers, etc) to another via a directional arrow in the profile, avoiding having to exit back to the main list.

We extend our sincere thanks for sharing your feature request with us. Your insights are truly appreciated. We're pleased to inform you that we're actively working on optimizing our workflow, and your suggestion aligns with our upcoming plans.
Be sure to keep an eye out for improvements in the coming months. Your input helps us enhance our platform and better serve our valued users.
Thank you once again for being an essential part of our community!

care assessment
in the care assessment under tasks, it would be very helpful for staff when they are documenting to be able to itemize the tasks in frequency to am/pm not just weekly as you will have tasks that are only done in the am or pm .

Allow Clients to request a shift recurrence from the portal and define the service type they require
This would be particularly useful for agencies that staff communities/care homes.

Add a client identification field
I track how many inquiries we receive and clients served through our client identifier: First Initial, Second Intitial, next number in spread sheet...ie: yesterday the inquiry JF9171 was added to my CRM.

Full attachment support.
Senior Implementation Specialist
Given below are email details
Email From: mark@freiheit.caIssue Type: Application IssueApplication Module: ClientsSegment: Corporate User(mreimer)Site URL Address:freiheit.caresmartz360.comDescription:Hello,
For clients, uploading key documents, we need support for LibreOffice files (it's a full replacement for Microsoft Office that is massively popular -- libreoffice.org) and also for DJVU files. Test ODT and DJVU file attached, FYI.
Please let me know how to do that. Perhaps you could just disable checking the type of uploaded files, if you can't add support for OpenDocument and DJVU formats.
Also, for the privacy of uploaded documents, what is "everyone"? I would like some files to be limited to admin users, some to caregivers as well, none to the client portal. Please let me know how to do this.
Thanks,Mark
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