Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Add a way to message caregivers who have worked with a client from the client's page
Rather than going back to the Caregivers page to send SMS messages, it would be helpful to message caregivers while on the client's page. Having a list that can be filtered by hours (to avoid messageing aides who have only covered the client a few times) or dates (to only message caregivers currently working w that client) would be great. Even just being able to view a list of the client's aides would be a great help, rather than clicking through historical schedules or running a report.
DMAS form online signature from client
Dear CareSmartz360 team,
We would like to get streamline our assessment process and having DMAS forms online is essential so that our Nurses can make clients sign upon completing the assessment instead of sending by email for signature.
If you have questions regarding our enquiry, please contact us through our emails info@globalroyalcare.com / mehret@globalroyalcare.com / abebe@globalroyalcare.com. Office Mob# 703-345-5834 / 571- 525-8713
Weekly Tasks
We are unable to put the true frequency of weekly tasks in the careplan because we have to select "daily" and not the actual day of the week that they are to be completed. For instance if we had a once weekly task and selected Friday for that task and the aide doesn't go on Friday for whatever reason that task wont be prompted on any other day. I would love if CareSmartz had a check mark for weekly the same way they do for daily and it removes the task from visibility once it has been completed by a aide that week.
Request for Change from Weekly to Monthly Care Summary
I hope this message finds you well.
I’m writing to request a change from the weekly care summary to a monthly care summary instead. The current weekly summary isn't as helpful for us, and the Illinois Department on Aging is requesting that we submit a monthly summary (Timesheet) with the client and caregiver task and signature. Switching to a monthly format would save time, reduce administrative burden, and provide more space in our physical files. Additionally, there are several fields included in the weekly summary that we do not require.
Such as payer name, client type, agency info, total billable hours instead you can put total hours , and weekly comments, answer each question by checking yes or no, additional comments, and the note there's no need for them. Instead of the RN's signature, you can put the supervisor's and caregiver signature.
I have an example please see the attached the highlighted in yellow means add fields and whatever in pink you can deleted fields
Caregiver Notes loaded into client file
When a caregiver leaves a note about a shift, it would be convenient for that to show on the Task/Communication tab of the client file for easy access.
Client tab selections
Once we have selected the Clients tab on left of screen, just as we are able to select clients for a particular territory. We should have the ability to toggle a selection for a specific Client type or Payer also to further breakdown our selection of listed clients.
Customer support service by UserEcho
