Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!). 

Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

+1

Hospitalizations and alerts

Chelsea 2 years ago in Client Module 0


Is it possible to add a place to client hospitalization logs and alerts if the client is logged to a hospitalization. this alert should be out to go to office staff and nurses just like the other alerts or even the option to log it like a communication.

+1

Assessment (Care Plan) NEEDS IMMEDIATE ATTENTION

Dawn 2 years ago in Client Module updated 2 years ago 1

With the assessments, the CarePlan task is developed HOWEVER when another assessment is opened whether it is a Nurse Assessment or a Supervisory visit all of the tasks disappear unless that other form is marked complete. The supervisory visit is different from the Assessment so there is absolutely no point in overriding the Assessment for the Sup visit. 

Care [Plans are very imperative to the care of the client. There should be a way to develop the task list individually for our clients where the tasks are ALWAYS showing up for the caregiver whether a Supervisory visit has been opened after an assessment or not. Yes, there is a way to add tasks to each Service Type however it is not Person-Centered or Specific to each individual client just each service type. 

Having to open and complete a new assessment each time a form is created just so that the caregivers can complete the task is beyond double working. 

There has to be a way to make the client's care plan separate from anything that can be overridden by another form that has nothing to do with the specific form. Now if another assessment was opened after that Nurse assessment was complete it would make more sense. For a care plan to be overridden by a supervisory visit or any other assessment form does not make any sense at all. Please add a way to develop a client-specific care plan that will stick with the client unless updated. 

+1

medication dose

Tracy 2 years ago in Client Module 0

i want to add medication dose as in 20mg, 2 tablets twice a day.  i can only enter this in the notes. under dose/frequency it only gives the options to select bedtime, morning, noon, evening.  it will not allow you to put Milligrams or number of tablets

+1
Under review

Ability for Caregivers to update charts after completion

nimmi 3 years ago in Client Module updated by kate lewis 2 years ago 1

After caregivers complete their charts, during chart reviews, if we find out that relevant information is not there or they have not charted anything, the agency needs to have the ability to reopen their charts and have them updated it. I had a lengthy conversation with our account person about it. Our previous systems allowed us to do it. The EVV times are locked. So there should not be any issues with just letting them update the tasks when they are not completed. If this would take a while or cannot be done, at least there needs to be an option to add more notes to the specific visit by the caregiver so they can add any missing information or chart based on the compliance requirements.

+1
Under review

Put in security for our clients this would be 2 step authentication please contact me to discuss further

cyn 4 years ago in Client Module updated by kate lewis 2 years ago 3

Hacking is so prevalent I’m surprised that security hasn’t been added.  

+1
Under review

Client/Assessment/Task

Frances A Beebe 4 years ago in Client Module updated by Lisa Izzo 4 years ago 1

Image 48

Allow the Task column to be fully displayed.  Yes, we can hover, but this is time consuming and does not always work on first, second or third attempt.  Perhaps position Tasks lower or shorten Notes.  UI needs a redesign for better/improved functionality.  

+1
Under review

Add the unavailability/availability tab to the clients profile as well

acrowe 5 years ago in Client Module updated by kate lewis 2 years ago 1

Add the unavailability/availability tab to the clients profile as well

+1
Under review

Add the Name of Client or Caregiver to the Task / Communication Emails

Christina Henry 5 years ago in Client Module updated by Lisa Izzo 5 years ago 1

If someone associates you with a communication and hits Save and Send Email that Email never tells you what client or caregiver the note is for