We need to disable the Expense option function to the employees in the Caresmartz 360 App so the employees do not enter the units and rates on their own as they wish.

We had an issue with this as an employee entered incorrect unit and rate on their end and was Paid extra.

Show Tentative Billing and Payable hours under time tracking view screen.  This will help identify errors before processing payroll.

There should be a way to add an expense for a caregiver without having to add hours for a shift. 

There are times when we have already paid for all shifts for a week and we need later on to add an expense for the caregiver for that same week but don't want to give them any additional hours. 

I understand different entities have different ways to calculate mileage and time. I wonder if we can custom the rules.

When every time of the day the travel from support worker goes to clients, the miles and time are zero. (I think the system only calculates travel from client to client, not support worker to client).

There are two scenarios that we want at this stage,

Difference between shifts more than 1 hour

1. If we can get travel from support workers home to the client and then back home for every shift where the difference between shifts is more than one hour,

For example, Support work A (Home) ----------- Client: X (Home) --------- Support worker A (HOME),

Difference between shifts less than 1 hour

1. And support worker to the client and then client to client, and then the client to support workers home for shifts where difference is less than 1 hour.

For example, Support work A (Home) -----------Client: X (Home)-------------Client (Y) (Home)---------Support worker A (HOME),

Can we get all these calculations in our travel report, our agenda is we need travel KM and time between all shifts as well as SW Home to the client and then back home, including first shifts as well, we will like to keep it constant for all shifts,

Hello can you ake the caregiver application available to print the the same form they file out becaused is required in my state and also pay stub prin out easier

while live in shifts are often billed on a per visit basis, they are also often paid on an hourly basis. Since the caregivers often also have a rest period, it would be nice to include an hours to count piece in those shifts. for example, if the shift is 24 hours, the caregiver is only paid for 16 of those hours. The OT calculations would also be useful to be triggered in this way. 

Suggestions to improve the payroll process:

1) Add total hours for each employee for reviewing during the draft process. There is a total for OT $, Pay $ Actual Pay $ but not total hours

2) When using Print & Export, ALL employees are exported, not just the employees who were selected. Can just the selected employees be included in the Print & Export?

3) When selecting Save/Draft Payroll Batch for Later use, ALL employees are saved in the draft, not just the employees who were selected. Can just the selected employees be included in the Save/Draft Batch?

4) Travel time has several issues:

(a) On CS360 Payroll Batch, the Pay Amount ($) includes travel time, not just the Pay Amount ($) for the client's visit. Can Travel Pay be listed as a separate line item?

(b) When the payroll is exported to Excel, Travel Time is listed separately but the amount of travel time is listed under Total Pay Units (correct), Pay Amount (incorrect) and Actual Pay Amount (incorrect). For example, if an employee has 30 minutes of travel time @ Pay Rate $7.25, 0.50 is under Total Pay Units (correct), $0.50 is under Pay Amount (should be $3.63) and $0.50 is under Actual Pay Amount (should be $3.63). Needs to be corrected.

(c) When the payroll is exported to Excel, if an employee has travel time, the travel pay is incorrectly added to the client care Pay Amount instead of being listed separately (actually, travel time is included in client care Pay Amount & ALSO as separate line item - see (d)). For example, on 1 day caregiver visits 2 clients 5 hours each for a total of 10 hours of client pay @ $10.00/hr & travel time between clients of 30 minutes. For the clients, Total Pay Units are 5 hours each (correct, as travel time should be separate line item) but Pay Amount for 2nd client is $53.63 (should be $50.00 with $3.63 on the travel line item). Please remove travel pay from client pay.

(d) When the payroll is exported to Excel, if an employee has travel time, the travel time is not included in the Caregiver Totals row. For example, if an employee has 30 hours of client care for the pay period @ $10.00/hr and 0.50 of travel time @ $7.25/hr, the Caregiver Total row reflects Total Pay Units 30 hours (should be 30.5 hours) and Actual Pay Amount $300.00 (should be $306.63). Can travel time be included in the Caregiver Total row?

(e) When the payroll is exported to Excel, if an employee has a mileage reimbursement (for gas reimbursement - not travel time between clients), the mileage reimbursement $ is included in the Actual Pay Amount row (incorrect). Mileage is a reimbursement, not a taxable wage (which is what the Actual Pay Amount SHOULD be - taxable wages). Please correct so that mileage reimbursement is NOT included in Actual Pay Amount.

I suggest you offer a rounding option for caregiver's clocking in/out (to flow to payroll) same as recently implemented for client's invoices. The April 30 change to exact time has created extra work to hand change almost every shirt to nearest 15 minutes in order for payroll to be accurate. (We don't pay to the minute)

I suggest you develop your Quickbooks payroll export to include staff trainings and meetings. The quickbooks payroll export functionality is useless without this feature.