Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!). 

Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.

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No option for Bold Sign when sending email to client

Estrella Murao 1 year ago in Billing 0

Hi Ajay, from Accounting view Finalized Invoice, after I processed payment, I will click the envelope icon to send them email letting them know that payment was applied to INV#449 for example. Still not showing the Bold sign.

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Option to bill for security deposit

nicolaklopez 1 year ago in Billing 0

Some of us accept a security deposit. 

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Give option to preview invoice while setting up in office settings.

nicolaklopez 1 year ago in Billing 0

I would love to see preview of invoice I’m building out. 

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Finalized Invoices View

Janard Lansangan 1 year ago in Billing 0

In the Finalized Invoices View, please add a column that shows the "Preferred Delivery" of each client. We (and I'm sure others) have clients that prefer to get hard-copy mailed invoices only, and also have some clients that prefer invoices emailed, or both.


In the previous version, there was a column that showed Preferred Delivery and we were able to select all the clients that want printed invoices, and print in bulk, or some that want both mailed and emailed. Now we have no way to tell from the current view. We had to create a separate list of clients that show their preferred delivery outside of CareSmartz360.

Perhaps also, you can also add a filter category for this same purpose.

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Individual tasks assigned per shift

Saskatoon Home Support 2 years ago in Billing 0

We have one client a Long Term Care Home where invoicing is unique. We provide individual transportation accompaniment for multiple residents. Our invoices need to identify the individual resident that we worked with on the invoice line item for that visit. When I get a call to schedule a resident, I put the details into the schedule notes while I am on the phone with them. Wording such as "Pick up for Colleen Bear, at 1:00 going to eye appointment, from Unit South 1" This wording, or task needs to show up on the invoice for that unique scheduled visit. Using tasks doesn't work as I have about 10 regular residents and unique ones every month. I was going to add a task for every regular clinet, but when it comes to invoice time I cannot reference the schedule notes to see what task is "completed" for that shift so it shows up on the invoice for that particular visit. In other words each task is unique to each scheduled visit for this client..

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Under review

Email Invoice Options

Janard Lansangan 2 years ago in Billing updated by kate lewis 2 years ago 1

I also would like to request for a function. Under "Accounting --> Receivables --> Account Register --> View Details (on any client)" there's no option to email an invoice to client or responsible party. Also in Client's "Outstanding Invoices" list, it would be good to have the ability to send an email invoice from that section.


Adding these options would make things more efficient, rather than having to go to the finalized invoice batches just to email an invoice.

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Under review

I would like to be able to invoice and pay on both a minimum and round to the nearest quarter hour as well.

Jonathan Campbell 2 years ago in Billing updated by kate lewis 2 years ago 1

i currently can't set up the system to have a minimum time and allow it to round after the minimum time. 

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Planned

Bulk billing

advantus2023 2 years ago in Billing updated by kate lewis 2 years ago 1

We need one button for bulk billing after approving schedule for all client. Other software companies has it and it works great. This enable you to work more efficient and get billing done in shorter time frame. The one button send an invoice out to client then send request for payment thru CC/ACH. So easy and fast.

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Under review

having an alert/warning for overlapping caregiver clock in/out

raranas 2 years ago in Billing updated 2 years ago 3
Answer
kate lewis 2 years ago

Thank you for your feedback. Perhaps I don't understand what it is you are asking for. Can you please provide more details about the workflow you are trying to improve? If you can provide examples, that would be even better. 

The setting I mentioned will alert you if you try to schedule a caregiver in two places at the same time, or within 15 minutes of another shift. This alert will help you prevent overlapping clock-in and clock-out.