
0
Declined
HOLD Feature for Schedules
When a client goes on hold you can change them to inactive but you can not hold the schedule it is beneficial to an agency/company to use this feature so we can ensure the clients records are well maintained and HOLD the schedule and then reactivate when client is ready to resume services.
You don't necessarily want to have to cancel each shift daily and run the risk of billing a client when they have not received service.
You also don't want to have to delete a schedule or future schedule should the client resume.
Customer support service by UserEcho
You could change the status of the shift to Cancelled by client for a range of time.