
New Invoice Format is TERRIBLE!!
I hate to say it but the new template for invoices is quite unprofessional with the column header appearing over each and every visit record on the invoice. And to think there is no other option for users to select a different template to provide to clients. I was told by support that this new format was requested by many agencies and implemented on 9/30/2020, but I can not believe that a column header over each record was ever suggested. Or that extra space should exist between the street address and city/state line in the "Make checks payable to" section of the footer. Or that there is no dollar sign being printed in the amount due in the same footer. This ultimately cost agencies additional paper. I am all for improvements but not sloppy ones.
Customer support service by UserEcho
Thank you for sharing your feedback. We are working to provide the best format for everyone, including those who need to provide the completed task list for every shift.
We have made several improvements to our invoices in the past few months. I hope that you find them to be helpful.